Last Updated: Sat 12, 2024

This privacy policy governs the terms of privacy for our website, located at www.mendje.net. Any capitalized terms not defined in this Privacy Policy have the meanings ascribed to them in our Terms of Service.

Your Privacy

Mendje complies with all legal requirements to protect your privacy. This privacy policy explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information.

We are committed to protecting your personal data and ensuring transparency about how we collect, use, and store it.

Definitions

• “Non-Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our website with a web browser. It may also include publicly available information shared between you and others.
• “Personally Identifiable Information (PII)” refers to information that is non-public and personally identifies you. This could include details such as your name, email address, or other information you provide to us in order to receive services from our website.

Information We Collect

You are in control of the amount and type of information you provide to us while using our website. As a visitor, you can browse our website to learn more about it without having to provide any Personally Identifiable Information.

Computer Information Collected

When you use our website, we automatically collect certain computer information through the interaction of your mobile phone or web browser with our website. This information is considered Non-Personal Information. Additionally, we collect:

• Cookies: Our website uses cookies to identify areas of our site that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to personalize the content you see on our website. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access functionality on our website correctly or at all. We do not place Personally Identifiable Information in cookies.

• Third-Party Tracking Tools: We also use third-party tracking tools to improve the performance and features of our website. These tools are designed to collect only Non-Personal Information about your use of our website. However, please note that such tools are created and managed by third parties outside of our control. As such, we are not responsible for the information captured by these third parties or how they use and protect that information.

• Google Analytics: We use Google Analytics for remarketing purposes. This allows us to advertise to users like you on third-party websites after you’ve visited ours. We and third-party vendors, such as Google, use cookies to inform, optimize, and serve ads based on your previous visits to our website. You can opt-out of Google Analytics for display advertising and customize Google Display Network ads by visiting Google Ads Settings. We also recommend installing the Google Analytics Opt-Out Browser Add-on to prevent your data from being used by Google Analytics.

• Automatic Information: We automatically receive information from your web browser or mobile device, such as the referring website (if applicable), your IP address, and the type of web browser or mobile device you’re using. This information helps us analyze trends among users to improve our website.

Legal Basis for Processing

We process your Personally Identifiable Information based on:

• Your consent when you voluntarily provide us with personal data for specific purposes.
• Performance of a contract when we provide services based on your request.
• Legitimate interests, such as improving our website and services.
• Compliance with legal obligations when we are required to process your data to comply with the law.

How We Use Your Information

We use the information we receive from you as follows:

• Website Personalization: We may use your Personally Identifiable Information, along with any computer information we collect, to customize our website.
• Sharing Information with Affiliates and Other Third Parties: We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. We may share your Personally Identifiable Information with trusted affiliates who provide services on our behalf (such as payment processors or web hosting companies). These affiliates will only receive the information necessary to provide their services and are bound by confidentiality agreements.
• Data Aggregation: We retain the right to collect and use any Non-Personal Information gathered from your use of our website and aggregate such data for internal analyses or for resale to third parties. At no time will your Personally Identifiable Information be included in such data.

Your Rights

As a data subject, you have the following rights under the GDPR and Kosovo’s Law on Personal Data Protection:

• Right to access: You may request access to your personal data we hold.
• Right to rectification: You may request correction of any inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”): You may request the deletion of your personal data.
• Right to restrict processing: You can request to limit the processing of your personal data.
• Right to data portability: You can request that your data be provided in a commonly used format or transferred to another service provider.
• Right to object: You may object to the processing of your personal data, especially for direct marketing purposes.

To exercise any of these rights, please contact us at the details provided below.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.

Data Transfers

In cases where we transfer personal data outside the European Economic Area (EEA), such as when using services like Google Analytics, we ensure appropriate safeguards are in place, including the use of standard contractual clauses or other legal mechanisms to protect your privacy.

Child Privacy Protection

Our website is not designed for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe a child under 16 is using our website, please contact us immediately to remove the account and associated data.

Links to Other Websites

Our website may contain links to third-party websites. These websites are not subject to this privacy policy, and we are not responsible for their privacy practices. Please review their privacy policies before providing them with your personal information.

Email Policy

We comply with national laws regarding SPAM and ensure that you can always opt out of receiving further emails from us or our affiliates. We do not sell, rent, or share your email address with unauthorized third parties.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time. Any updates will be reflected by the date of the “Last Updated” section at the top of this policy. Significant changes will be communicated through our website or other appropriate means.

Contact Us

If you have any questions regarding this privacy policy or our privacy practices, please contact us at:

Email: admin@mendje.com
Address: Mendje, Prishtina, Kosovo.